Sale!
Housekeeping (Hospitality)
R3,500.00
The Hospitality Housekeeping Course by Smart Helpers Center trains hotel and guesthouse staff to deliver professional, guest-ready service. In just 2–3 days, learners gain practical skills in cleaning, room setup, and stylish finishing touches—tailored to your establishment’s standards for a polished, consistent guest experience. It also reinforces work ethics, time management, and professionalism expected in the hospitality industry.
Description
Course Outline:
Introduction & Housekeeping Standards
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Introduction to Hospitality Housekeeping
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Understanding Guest Expectations
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Housekeeping Duties & Workflow
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Safety, Hygiene & Infection Control
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Room Types, Zoning & Cleaning Schedules
Practical Skills & Guest-Ready Finishing
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Step-by-Step Room Cleaning
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Linen Handling & Bed Making
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Stylish Finishing Touches (towel art, toilet paper folds, etc.)
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Inventory, Stock Control & Reporting
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Service Etiquette & Team Communication
Tailored Practical Training (Optional & Charged for Separately)
(Customized to your establishment)
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Live practice in guest rooms or public areas
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Review of specific service expectations
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Supervisor feedback and corrections
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Final recap and improvement suggestions
