Personal Development & Ethics
R650.00
This course was especially designed to help learners develop life skills they will need to make the most of their personal and professional life. This course entails discussions that will enable learners identify personal behaviors that might be holding them back as well as uncover basic knowledge required to empower themselves to do better in life.
Description
Course Outline:
Personal Grooming
- Personal hygiene
- Professional look
Work Ethics
- Professionalism
- Emphasis on quality of work
- Showing respect
- Honesty and owning up to mistakes
- Following the rules
- Sense of teamwork
General Life Skills
- Communication skills
- Phone etiquette
- Conflict resolution skills
- Customer service skills
- Decision-making
- Creativity and problem-solving skills
- Displaying confidence
- Learning Skills
- Planning and organizing skills
- Time management skills
- Change management skills (including adaptability and flexibility)
- Perseverance and determination
- Positivity and social perception
- Work-life balance
Personal Development
- Managing personal finances
- Setting short-term and long-term goals
- Savings & investment plans
- Funeral and life policies
- Basic conditions of employment
