This Agreement represents a Service Level Agreement ("SLA" or "Agreement") between Smart Helper Center Pty (Ltd) and candidates receiving training at Smart Helpers Center Pty (Ltd) Offices. This Agreement remains valid until superseded by a revised agreement mutually endorsed by the stakeholders.

1.2 Learning Objectives

Learning objectives of each training will be explained on the day of registration and repeated on the training day. These objectives will also be contained in manuals provided.

1.3 Training Fees

The candidate shall pay to Smart Helpers Center Pty (Ltd) fees and expenses in the amounts and according to the payment schedule and arrangement signed at registration.

1.4 Training Manual

Candidates will be provided with a training manual on the day of training. This manual shall NOT be reproduced or distributed, in whole or in part without prior written permission of Smart Helpers Center Pty (Ltd).

1.5 Training Certificates

Training certificates will be issued approximately 3 weeks after training. Certificates will only be issued if the full payment have been received.

1.6 Cancelation of Training by candidate

We have a non-refundable policy on all cancellation. No-show will be considered a cancellation. However, if for any reason a specific candidate cannot attend the training, they will be required to notify Smart Helpers Center Pty (Ltd) office 24 Hours before training start to reschedule.

1.7 Cancellation of Training by Smart Helpers Center Pty (Ltd)

Smart Helpers Center Pty (Ltd) withholds the right to cancel the training at any given time for any serious reason including but not limited to planned load shedding, sudden power cut, facilitator unavailability, training room unavailability. In this unfortunate event, the candidate will be informed, and the training will be stopped and re-scheduled for another date.

1.8 Acceptance

Please indicate your acceptance of the above terms and conditions by signing below and initiating each page.

About Us

We provide excellent convenient Hospitality Staffing Solutions to South African homes and businesses: We train and place domestic helpers in homes & hospitality personnel in businesses.

We also provide credible Background Check services: Criminal Record, Qualification, Identity and other verifications.

Contact Us

Office: 087 095 5315 / WhatsApp: 067 817 5313
Email: info@smarthelperscenter.co.za
Address: 3 West Street (1st Floor), Kempton Park, Gauteng, 2194